Update On Netflix Customer Service

Yesterday, I expressed my fantasy that Netflix would buy Earthlink, based on Netflix’ superb customer service.  Well, we all know that’s probably not going to happen, but I’m keeping my fingers crossed anyway (so please forgive any…

If Only Netflix Would Buy Earthlink

I’ve written several times about my problems with Earthlink DSL.  It hasn’t gotten better, but I’m currently logging all of my downtime in hopes that I can make a case to someone in middle management there that they should credit…

Considering Charter Cable Internet Services

Since the government loves crushing the free market by granting monopolies to their pals we only have one choice of a cable provider here in Morgan Hill: Charter internet. And right now they have what looks to…

Earthlink DSL Still Sucking

Three days in a row now my Earthlink DSL service has cut out in the early evening.  When I last wrote about needing a new provider of broadband DSL in Morgan Hill, about suix weeks ago, my internet…

Do You Still Worry About Identity Theft?

While giving my mother’s maiden name, secret password, social security number and blood type to the Earthlink tech just so he could tell me to call back later I started thinking about something. Identity theft. Now this is not something…

We Really Need A New DSL Broadband Provider

When is another company going to step into the ISP/DL/Broadband market here in Morgan Hill?  I got Verizon Online when I first moved here but the service was horrible and they’re only solution to the problem was to send me…


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