Earthlink DSL Still Sucking

Three days in a row now my Earthlink DSL service has cut out in the early evening.  When I last wrote about needing a new provider of broadband DSL in Morgan Hill, about suix weeks ago, my internet connection was dropping out for 12 hours or more at a time.  Now it’s only for roughly an hour.  However, all the same problems still apply - they have no problem charging me for a service they aren’t providing.  When a reader commented that I should just drop the DSL for cable I responded as follows-

I’ve considered it, Michael. But considering I get 8 Mbps download & 2 Mbps upload with DSL (when it works, of course) compared to 6 down 0.5 up with cable and I also get unlimited national calling for the same price that cable would cost it’s still not really worth the downgrade to cable. Especially considering the way Charter chokes down bandwidth hogs such as myself.

Besides, I’d rather not trade one megacorp for another. What I want is a reliable local provider.

All of that still holds true, today, though my frustration is growing.  I can only assume that it’s the heat that’s been knocking out my service this week, but that’s really no excuse.  And, once again, they won’t deduct any of my monthly fee for the downtime regardless.

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1 Comment

  1. Jepebialley on 03.08.2008 at 00:45 (Reply)

    Brilliant!

    Jepebialleys last blog post..In Queensland, Australia is there an official measure for a glass of port? I buy a glass occasionally for an elderly friend and the size varies a ridiculous amount, from a single spirit nip to a full wine glass size.

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